Shipping Policy

Shipping Policy

At Slap That Patch, we are committed to providing a seamless and reliable shopping experience for our valued customers. This Delivery Policy outlines important information regarding shipping, delivery times, tracking, and other related details. Please read this policy carefully before placing your order to ensure a smooth and satisfactory delivery process.

 

Priority Shipping - All over India:

  1. Order dispatch timing is within 2 working days
  2. All orders are shipped via Air shipment (If available at your pincode).
  3. Dispatches do not happen on Sundays.
  4. In case Air Shipment is not available at your pincode, we will ship the parcel via Surface Delivery. This may lead to longer delivery timeline.

  5. Stock delays, festivals off, logistical or operational challenges may cause some delays in above mentioned timelines. Our team will inform you in case of any delays.


NOTE:

  1. In case of priority shipping orders, once your order has been shipped you will receive a tracking information, allowing you to monitor the progress of your shipment.

  2. In the event that a package is returned to us as undeliverable due to an incorrect or insufficient address provided by the customer, refusal of the package, or any other reason beyond our control, we will contact you to arrange for reshipment. Additional shipping charges may apply in such cases.

  3. Damaged or Lost Packages: We take utmost care in packaging and ensuring the safe delivery of your order. However, if you receive a damaged package or if your package is lost in transit, please contact our customer support team immediately and share the unpacking video. We will work with the shipping carrier to resolve the issue and ensure a satisfactory outcome. Please note that Unpacking video which clearly shows shipping label is mandatory, without which we will not be able to help.

  4. Contact Us: If you have any further questions or concerns regarding our delivery policy, please feel free to email on support@slapthatpatch.com. We are here to assist you and provide any necessary information to ensure a positive shopping experience.